At 1 xbeat, everything is explained clearly — how each piece of your information is collected, where it is used, and how it is kept secure. Privacy is not just a word to us; it is a commitment.
This Privacy Policy applies to the 1 xbeat platform and all associated services. It takes effect as soon as you register, browse, or use any service on 1 xbeat.
As an internationally licensed platform, 1 xbeat complies with international data protection standards. We believe your personal information is your asset — and keeping it secure is our responsibility.
If you have any questions after reading this Privacy Policy, please contact our support team directly. We'll be happy to help.
1 xbeat collects only the information necessary to provide its services. A detailed breakdown is provided below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Yes (for KYC) |
| Contact information | Mobile number, email address | Yes |
| Financial Information | Mobile Pay/Nagad number, transaction history | Yes (for payments) |
| Usage Data | Bet history, login times, playing patterns | Automatic |
| Technical Information | IP address, device type, browser | Automatic |
| Communication Records | Support Chat History | Optional |
We never collect or store your bank account number, password, or full card number.
1 xbeat collects information in several ways. Each method is transparent and something you should be aware of.
Your data is used only for specific purposes. Each purpose is clearly outlined below:
1 xbeat does not generally share your information with anyone. However, limited data may be shared in certain specific circumstances.
In all cases above, the relevant parties are contractually bound to uphold the same privacy standards. Keeping your data secure is their responsibility too.
1 xbeat uses cookies to keep the website running smoothly and to improve your experience.
You can disable cookies through your browser settings, though some features may not function properly as a result. Essential cookies cannot be disabled.
How long your data is retained depends on the type of information and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Transaction Records | 5 years as required by law |
| KYC Documents | 3 years after account closure |
| Support Chat Log | 2 Years |
| Login & Session Logs | 12 Months |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymised.
As a 1 xbeat user, you have several rights over your personal data. Contact our support team to exercise any of them.
1 xbeat is strictly for users aged 18 and above. We do not knowingly collect data from minors.
1 xbeat uses multiple layers of technical measures to protect your information.
If you notice any unusual activity on your account, change your password immediately and notify support.
This Privacy Policy may be updated from time to time to reflect changes in technology or applicable law.
Contact us for any questions, requests, or complaints regarding this Privacy Policy.
We aim to resolve data protection complaints within 30 days of receipt. If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.